Security & Trust at Pair Software

Pair Software is committed to protecting customer data and operating our platform securely. This Trust Center provides transparency about our security, privacy, and compliance practices.

Security

Platform security practices and controls — Role-Based Access Control, Encryption in Transit, Audit Logging.

Data Protection & Privacy

Data handling and privacy commitments — UK GDPR Compliance, Data Processing Principles, Privacy Policy.

Infrastructure

Hosting and architecture overview — AWS eu-west-2 (London), UK Data Residency, Multi-Tenant Architecture.

Subprocessors

Third-party service providers — AWS, Amazon SES, Google Gemini.

AI & Responsible Use

How we use AI responsibly — Chat Assistant Features, No Model Training on Data, Human Decision Making.

Policies & Documentation

Download policy documents — Privacy Policy, Security Overview, Cookie Policy.

Security Contact

To report a security vulnerability or contact our security team: security@pairsoftware.io

We welcome responsible disclosure from security researchers.